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Change management support for a successful transition

Imagine rolling out a high-performance HRIS system. On paper, it looks flawless. But in practice? Partial adoption, workarounds, and resistance to change can lead to untapped investments and missed opportunities.

At Komplice, we don’t just implement tools—we ensure they become fully integrated into your teams’ daily workflows, driving real operational improvements and sustainable change.

Our approach

The human factor that makes the difference

Digital projects are 80% technology and 20% people—but it’s the human factor that often determines success or failure. Even the most perfectly configured system falls short if it isn’t understood, embraced, and actively used by your team.

That’s why Komplice has developed a proven five-step method to ensure seamless, sustainable adoption and maximize your HRIS investment.

Step 1: Diagnosis and planning

From Day 1, Komplice integrates change management support into your project. Together, we assess your challenges, pinpoint sources of resistance, and develop a targeted adoption strategy to ensure smooth implementation.

Femme devant un mur illustré d’une ampoule et d’éléments graphiques – diagnostic et planification Komplice | Woman in front of a wall with a light bulb and graphic elements – Komplice diagnosis and planning

Step 2: Identification of ambassadors

Successful change relies on engaged internal champions. Komplice collaborates with you to select dedicated ambassadors who will drive the project forward and foster team buy-in.

Athlète tenant un témoin rouge sur une piste – identification des ambassadeurs Komplice | Athlete holding a red relay baton on a track – Komplice identification of ambassadors

Step 3: Communication strategy

Inform, reassure, and engage your team. Komplice crafts clear, compelling communication plans to ensure every employee understands the change and embraces it wholeheartedly.

Main tenant un mégaphone blanc et rouge sur fond turquoise – stratégie de communication Komplice | Hand holding a white and red megaphone against a turquoise background – Komplice communication strategy

Step 4: Training and support

From workshops and webinars to comprehensive guides, Komplice tailors training to your unique context—ensuring fast, effective adoption and confidence in using new systems.

Mini-chaises d’école et écran de projection posés sur un clavier d’ordinateur – formation et accompagnement Komplice | Miniature school chairs and projection screen placed on a computer keyboard – Komplice training and support

Step 5: Ongoing monitoring and improvement

Implementation is just the beginning. Komplice provides continuous support, monitors adoption progress, and refines strategies to ensure lasting success and sustainable change.

Conseillère souriante avec casque micro, travaillant sur un ordinateur – suivi et amélioration continue Komplice | Smiling consultant wearing a headset, working on a laptop – Komplice monitoring and continuous improvement
Femme devant un mur illustré d’une ampoule et d’éléments graphiques – diagnostic et planification Komplice | Woman in front of a wall with a light bulb and graphic elements – Komplice diagnosis and planning
Athlète tenant un témoin rouge sur une piste – identification des ambassadeurs Komplice | Athlete holding a red relay baton on a track – Komplice identification of ambassadors
Main tenant un mégaphone blanc et rouge sur fond turquoise – stratégie de communication Komplice | Hand holding a white and red megaphone against a turquoise background – Komplice communication strategy
Mini-chaises d’école et écran de projection posés sur un clavier d’ordinateur – formation et accompagnement Komplice | Miniature school chairs and projection screen placed on a computer keyboard – Komplice training and support
Conseillère souriante avec casque micro, travaillant sur un ordinateur – suivi et amélioration continue Komplice | Smiling consultant wearing a headset, working on a laptop – Komplice monitoring and continuous improvement

Investing in a new system is a good thing. Making sure that your teams adopt it is crucial.

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